Never miss out on the important stuff
Bailey is a pleasant five-year-old little girl with Jeunes disease who has a tracheostomy and is ventilator dependant 24 hours a day. Sonderwell were commissioned to provide seven nights and three, eight-hour day shifts each week for Bailey’s care.
Bailey’s parents are of Middle Eastern heritage and have no immediate family in the UK, (nearest relatives are in Germany). Bailey’s mother was pregnant and scheduled to have an elective caesarean for her 2 nd child. During this time Bailey was scheduled to be admitted to a hospice and respite centre.
Emergency care on hand
Unfortunately, about a month before her confinement date, mum developed pre eclampsia complications with raised blood pressure. Upon review, the obstetrician and midwives agreed it was prudent to bring forward the caesarean by three weeks, so the elective procedure effectively became an emergency one.
The hospice and respite centre that Bailey was booked in to, was not ready nor able to take her ahead of schedule. There being no other family or friends, Sonderwell stepped in to support.
The nurse manager promptly met the staff, communicated the situation and made
significant changes to the shift patterns to extend night shifts and added new day shifts to ensure that Bailey was kept safe and supported all times. This enabled dad to spend the bulk of his time supporting mum in hospital.
Continued support when you need it most
Mum was admitted on Thursday and the baby duly arrived by caesarean on Saturday. After the birth, there were further complications which went on for 2 weeks. But during this time EnViva staff carried on supporting Bailey.
Mum later confided that she had complete confidence in Sonderwell staff and was not worried about Bailey’s care whilst she was confined. Dad was overjoyed and was grateful to Sonderwell, without whom, in his words, he would not have been present at the magical occasion of the birth of his second child.
Mum, Dad, Bailey and the baby all continue to thrive!