Andy

Andy played a crucial role in changing the care, and consequently, the lifestyle of patient Tom. Read on to see how he was instrumental in this instance and how important his job in care is to him.

Andy Butcher is a Clinical Case Manager playing a pivotal role in the Better Healthcare Team. He arranges the structure and support network necessary to enable individuals with clinical needs to have a better quality of life in their own homes.

Andy has recently been working with patient Tom, a 58-year-old man who suffered a spinal injury and was left a quadriplegic, paralysed from the neck down. There had been a breakdown in the care Tom was being offered and Andy stepped in to assess the situation and restructure the healthcare given to him.

A career in care

Andy has been in nursing and care for over 30 years. He has always wanted to support and enable people to recover from ill-health or live their best life with long-term conditions.

“Over my career, I have been involved in many projects involving ‘transformational management’ – helping to take services from a place where they have lacked direction or have needed improvement to meet regulatory requirements, to a level where they are safe, building a team of motivated carers who have the skills to meet the needs of clients.”

Andy joins the Better Healthcare team

Andy is a recent addition to the Better Healthcare team. Having experienced Better Healthcare life as an agency worker, he was motivated to make the move to a permanent position within the company because of the commitment and drive he witnessed from the other permanent team members.

Andy has played a crucial role in making sure that Tom receives the clinical care he needs while also being able to maintain the busy social life he enjoys!

Able to assess all needs

When Andy started working with Tom, he quickly realised that Tom had become frustrated with the care he was receiving. Not only did he have very complex clinical needs, but he still wanted to be able to live an active social life. He loved meeting up with friends and going to concerts. Andy completely reassessed Tom’s healthcare and restructured it, pairing him with nurses whose skills and personality best matched his needs.

Andy explains: “It’s so important to me that the people I care for can live their best life at home. I love being part of a team that provides this support and facilitates a more independent living arrangement.”

So much more than just a job

Andy has played an important role in helping Tom to lead a happy and healthy life. This role gives you job satisfaction like no other, knowing you are the reason someone has achieved their personal best.

“There is nothing better than knowing you’ve helped someone have a good day. Being part of a team of like-minded individuals who all want the best for the patient is so rewarding. I highly recommend it!” Andy Butcher, Clinical Case Manager.

Make a difference, show you care

The role of a Clinical Case Manager is a varied one, dealing with patients and carers on a daily basis but, as Andy has shown, it can be hugely rewarding.

If you’d like to consider a career in care, check out our current vacancies here.